Legal

Terms of service

The key terms for using Jasiri, whether you’re an individual, an employee, an employer or a professional.

Last updated October 2026

Using Jasiri

Jasiri connects people with licensed mental health professionals and provides assessments and wellbeing resources. It is not an emergency service; if you are in danger, see crisis support.

Bookings and payments

Session prices are set by each professional and shown before you book. Personal sessions are paid by mobile money through Selcom, and a booking is confirmed once payment succeeds. Sessions covered by an employer plan are not charged to the employee.

Professionals

Professionals must hold a valid licence to practise, keep their profile and availability accurate, and follow their professional code of ethics. Jasiri verifies credentials before a profile is published.

Your account

Keep your login details private. You’re responsible for activity on your account.

Questions? Contact the Jasiri team.